FAQs at Arbour Square of Harleysville

Frequently Asked Questions

Independent Living

What is independent living?

As an independent living community, Arbour Square provides apartment-style living for seniors who are still active and engaged in life. We offer services and amenities that are designed to enhance your independent lifestyle. These services include the availability of two meals per day, housekeeping, local transportation to physician appointments and outings, and a full activity and social calendar.

How is independent living different than personal care?

Residents at Arbour Square do not require any type of nursing or nursing-related care. Because there are no nurses on the staff at Arbour Square, the monthly service fee (or rent) at Arbour Square is much less than a personal care community.

Continuing care retirement communities (ccrcs) also have independent living. How is Arbour Square different?

There are two significant differences between CCRCs and Arbour Square. The first is that Arbour Square does not require any large, up-front deposits, buy-in or entry fees. Unlike a CCRC, which may ask for an entrance fee of $150,000 - $350,000, Arbour Square offers a month-to-month lease with no up-front money, so residents stay in control of their own finances. The second difference is that most CCRCs have health care facilities on their campus. If a resident needs assisted living or nursing home care, they can move to that part of the CCRC to receive that service. At Arbour Square, we encourage you to utilize home health services so that you can remain in your independent apartments as long as possible. However, The Birches at Arbour Square Personal Care is on the same campus, should an Arbour Square resident require personal care.

What happens if someone at Arbour Square needs more care (e.g. nursing services)?

If someone requires short-term nursing services, Chestnut Knoll At Home can provide home care services to a resident at Arbour Square, in their own apartment. If extended or round-the-clock care is needed, our sister community, The Birches Personal Care Community is located next door and residents are given priority admission at The Birches. If a resident becomes a danger to themselves or others (for example, a resident with dementia begins to wander outside the community), Arbour Square staff will discuss a more appropriate living situation with the resident and resident’s family.

Can residents at Arbour Square drive?

Absolutely! Approximately 50% of our residents currently drive.

Can I still cook for myself?

Absolutely! Our one and two bedroom apartments include an electric range/oven and a refrigerator. Studio apartments have a microwave and a refrigerator. Although lunch and dinner are available daily, residents may choose to cook their favorite dishes or baked goods in their apartments.

Tell me about the common areas at Arbour Square.

Arbour Square has many common areas throughout the community. It is our goal that you think of these areas as an extension of your apartment – and part of your home. Common areas in Arbour Square include a general store, Fabulous 50’s Café, Salon PS, Harleysville Savings Bank, post office, BYOB pub, fitness center, movie theater, fireside lounges, game room, activity room, computer room, and library.

What safety and security measures are in place at Arbour Square?

Each apartment comes with an emergency pull cord. In the case of an emergency, residents can pull their cord and be assured that help is on the way. There are two Arbour Square employees who live onsite and there is also a member of the Arbour Square administrative team that has on-call responsibility. In addition, the Arbour Square building is fully sprinklered. Smoke alarms are hung in each apartment, and fire alarms automatically summon Lower Salford Township Fire Department.

I’m not sure I can afford this. How have other people decided they can make this move financially?

Residents have found Arbour Square to be surprisingly affordable and a good value. Some have moved because the cost of food, taxes, utilities, upkeep on their homes and other expenses were the same or less than what they were currently paying. In other cases, residents have recognized the importance of the socialization, healthier lifestyle, safety and security offered at Arbour Square and have made the decision to tap into savings to make the move. In most cases, the sale of a home provides the necessary equity to enable residents to live worry-free for many years.

Are pets allowed?

Yes, both Arbour Square and The Birches at Arbour Square allow a small dog, cat, bird or other small pet for an additional fee, as long as you are able to care for the pet yourself.

VA Aid and Attendance

What is the aid and attendance benefit?

This is a benefit paid to veterans or spouses of a veteran who require the "aid and attendance" of another person for activities of daily living (ADLs) or for those that are homebound. This benefit is awarded in addition to the veteran's basic monthly pension.

Is the benefit available to all veterans?

The benefit is specifically for veterans who have served during wartime.

How long does it take for the benefit to be approved?

On average, it can take between 10 - 12 months for benefits to be approved. The good news is that if approved, the benefit is awarded retroactively to the time of application.

Can a resident in independent living receive the benefit?

Definitely! We currently have several residents who receive the Aid and Attendance benefit either because of their classification as 'homebound' or because they receive Home Health services from one of our partner agencies.

If my parents were divorced, is my mother (as a former spouse) eligible for the benefit?

Typically, no. If you have other questions about the Veteran's Aid and Attendance Benfit, please call us. If we can't answer your questions, we'll be sure to connect you to someone who can.